Custom orders require a non-refundable 50% deposit of the full price. Remainder of payment is due when the order is done and ready to be shipped.
Includes Canada Post Lettermail service (does NOT include tracking)
Generally takes 5-7 days pending no issues on behalf of mail service.
Includes Canada Post tracked shipping services and is based on what upgrade you choose and location you are in.
Generally takes 1-3 days pending no issues on behalf of mail service.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
Sales are final unless you find a defect that wasn't shown in the imagery when you purchased it. Please contact the Seller to rectify the situation. Refunds are done on a case by case basis at the Seller's discretion.
Custom orders that are found to have errors, or stray from what was requested by the Buyer, will be refunded at the discretion of the Seller if a repair cannot be done. All custom order deposits are non-refundable.
Face masks, corsets and custom items are not refundable due to their intimate and/or custom nature.